How to make a claim

Once your GP has carried out all the preliminary tests and have obtained a referral to a speciality, you can contact the scheme directly either by ringing 01162759930 or by sending an email directly to [email protected] with a  copy of your referral from your GP and send a copy over for authorisation to [email protected] 

A claim will then be commenced.

  • The team will aim to authorise your treatment as quickly as possible and in line with the scheme rules.
  • Once authorisation has been given you will receive an email with a claim reference and the direct contact details for our account manager at Leicester Spire who will arrange an appointment for you.
  • Please ensure all your contact details are up to date.